This eBook explores the vital role of customers in business success, covering strategies for building strong relationships and loyalty. It delves into understanding customer needs and calculating lifetime value for better retention. Discover methods to keep customers happy and handle complaints effectively. Learn about CRM software benefits and the art of follow-up. Avoid the seven deadly sins of customer service like detachment and rudeness. This eBook offers proven tips on promotional items and loyalty programs. It emphasizes the importance of good customer relations in a competitive market. With practical advice on phone service and more, this eBook is essential for businesses. Make your customers kings with this guide today.
Author: Edmund Loh
File Format: PDF
PDF Version: 1.4
Publish Date: 2008
Number of Pages: 36
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